ESS Fleet Service
ESS Fleet Service technicians working in the repair shop
Extended Warranty Accepted

We Work With Your Extended Warranty No Hassle. No Runaround.

Bring your vehicle in and we handle the entire extended warranty claim process for you. Most major extended warranty providers accepted. Serving Dallas drivers since 1995.

Serving Dallas and the DFW Metroplex

31+ Years in Business
Thousands of Vehicles Serviced
Fleet and Personal Vehicles
Honest Diagnostics Every Time

Why It Matters

Your Warranty Should Work For You — Not Against You

Extended warranties exist to protect you from unexpected repair costs. But dealing with the claims process on your own can be frustrating and confusing. At ESS Fleet Service we take that burden off your plate entirely. We work directly with your extended warranty provider, handle the documentation and authorization calls, and get your vehicle repaired as quickly as possible. You focus on your day. We handle the rest.

Mechanic reviewing documentation in auto repair shop

The Process

Simple. Straightforward. Stress-Free.

Step 1

Bring Your Vehicle In

We inspect and diagnose the issue thoroughly and document everything your warranty provider requires to process a claim. No guesswork. No missing paperwork.

Step 2

We Contact Your Warranty Company

Our service team makes the authorization call directly. We know what warranty companies need to hear and how to get claims approved efficiently.

Step 3

Repairs Are Completed

Once your claim is approved we complete all covered repairs using quality parts that meet your warranty standards. You pay only your deductible.

Step 4

You Drive Away

Your vehicle is returned fully repaired with all documentation on file. Simple as that.

Coverage Details

Common Repairs Extended Warranties Cover

Extended warranty coverage varies by provider and plan but most policies cover major mechanical and electrical failures. Common covered repairs include:

Engine repairs and replacements
Transmission repairs
Drivetrain and axle issues
Electrical system failures
Air conditioning and heating systems
Power steering components
Fuel system repairs
Suspension and steering components
Brake system components (varies by plan)
Water pump and cooling system

Always check your specific policy for covered components. Call us and we can help you understand what your plan includes.

Be Prepared

What to Have Ready When You Come In

Your extended warranty contract or policy number
Your vehicle registration
A description of the issue or symptoms
Any previous repair records related to the issue if available

Don't have everything?

Call us first and we will walk you through exactly what you need.

Accepted Providers

Major Extended Warranty Providers We Accept

CarShield
CARCHEX
Endurance Warranty
American Auto Shield
Protect My Car
Olive
autopom!
Warranty Direct
Dealer-issued extended warranties

Not sure if we accept yours? Call us and we will confirm on the spot.

Common Questions

Frequently Asked Questions

Not necessarily. Bring your vehicle in first. We will diagnose the issue and then contact your warranty company on your behalf to initiate the claim.

In most cases no. Federal law (the Magnuson-Moss Warranty Act) protects your right to have your vehicle serviced at any qualified repair facility without voiding your warranty. We are a qualified experienced shop that meets provider standards.

We will clearly explain what was denied and why. We can help you understand your options including how to appeal a denial and what out-of-pocket repair costs would look like if you choose to proceed without warranty coverage.

Most authorizations are completed within a few hours. Complex claims can take 1-2 business days depending on your provider's response time. We will keep you updated throughout.

For covered repairs yes. You pay your deductible and your warranty company covers the rest up to your policy limits. Any non-covered items will be communicated to you clearly before any work begins.

Yes. We service all makes and models including domestic, European, import, and luxury vehicles.

We will break down exactly what is covered and what is not before we begin work so there are no surprises. You decide how to proceed.

Have an Extended Warranty?

Call us before your next repair and we will confirm your coverage on the spot. No pressure. No obligation.

4020 Main St, Dallas TX · Mon–Fri 7:30 AM – 6:00 PM

Call 214-821-5052Book Service